Easy User Testing for Everyone
UserPeek user testing solution ...
FLEX
Pay-as-you-go-pricing for beginners and occasional user tests. Includes the basic feature set.
$55 per tester
Pay per test
Recommended for:
Individuals interested in light weight testing.
Flex includes:
MOST POPULAR
GROW
Professional feature set and attractive pricing. For iterative testing/optimizing-cycles.
$211/month, billed annually
$39 per additional tester
60 testers/year included
Recommended for:
Pros looking to grow with more testing power.
Grow includes:
PRO
Everything GROW has plus collaboration features and even better pricing per test.
Coming soon
10 testers + 3 seats/month included
Recommended for:
Experienced teams with iterative testing and testing cycles.
Scale includes:
FLEX
Pay-as-you-go-pricing for beginners and occasional user tests. Includes the basic feature set.
$55 per tester
Pay per test
Recommended for:
Individuals interested in light weight testing.
Flex includes:
MOST POPULAR
GROW
Professional feature set and attractive pricing. For iterative testing/optimizing-cycles.
$245/month
$49 per additional tester
5 testers/month included
Recommended for:
Pros looking to grow with more testing power.
Grow includes:
PRO
Everything GROW has plus collaboration features and even better pricing per test.
Coming soon
10 testers + 3 seats/month included
Recommended for:
Experienced teams with iterative testing and testing cycles.
Scale includes:
UserPeek is intended exclusively for commercial customers. All prices are excluding VAT.
Compare plans
Compare plans to find the perfect fit.
Flex | Grow | Pro | |
|---|---|---|---|
Cell | $55 | $211 | Coming soon |
Cell | per tester | per month | Cell |
Testers each month included | 5 testers per month included | 10 testers per month included | |
Additional testers | $55 | $39 | Coming soon |
Video storage | 1 month | 1 year | Unlimited |
Credit rollover | |||
Seats included (coming soon) | 3 seats per month included |
Tester panel
Demographics | |||
Device type | |||
Test templates | |||
Advanced test templates | |||
Advanced Demographics (coming soon) |
Evaluation
Annotation & tagging | |||
AI Speech-to-text transcripts | |||
Clips & Highlight reels |
Reporting
Reporting | |||
Advanced metrics & reporting |
Collaboration
Unlimited projects | |||
Team collaboration features (coming soon) |
Comprehensive Feature Roadmap for Advanced Remote User Testing Software
Uncover Future Enhancements in UserPeek’s Remote User Testing and Harness the Power of Planned Software Updates and Features
Frequently Asked Questions
You have questions? Find answers here.
What is a credit?
Credit is a currency used on UserPeek to source testers from our panel to use on your different projects. One credit equals one video from a participant. You can buy prepaid credits, or directly when ordering testers. The price of credits decreases according to our subscriptions.
How many credits will I need?
The number of credits you need depends on how many testers you need to test. We recommend testing with at least 20 testers to have statistically relevant results.
Do credits expire?
Credits you purchase roll over from month you month according to your chosen plan. Within Flex (Pay-as-you-go) your credits will expire after 90 days, within Grow after 180 days.
How fast do results from testers come in?
You get the results as soon as your order is placed. Orders are usually fulfilled in hours — sometimes even in minutes.
Who is on the UserPeek panel?
UserPeek has its own carefully selected panel of testers to provide real-value insight.
What demographics are covered?
All test participants are (currently) English-speaking. You can filter responses based on sex (all, male, female, diverse) and age (18-50+) when you order videos.
Can I spend credits on multiple projects?
Yes, you can use the credits you purchase across all your projects, and for all your UserPeek tests.
What payment options do you accept?
We accept all major credit cards types. You will be redirected to our payment provider Fastspring.
Have more questions? Visit our HelpCenter