Get actionable insights based on real human feedback

Create any study from scratch to see 
and hear customers for:

• Discovery needs.
  
  
• Website and app design, content and usability validation.
  
  
• Concept and prototype testing.
  
  
• Mobile validation.
  
  
• Marketing campaign, creative and message testing.
  
  
• Online/offline customer journey and ethnographics.

Build a custom test framework in minutes

• Quickly launch the test you need and see results as they arrive.
  
  
• Easily define your test instructions with scenario-based templates. Get an entire test template library.
  
  
• Target segments by choosing specific demographics and adding preselections.
  
  
• Establish testing routines by duplicating existing tests and change targeted criteria.

Get the "why" behind customers behaviors.
To know - not to guess.

• Direct feedback from users via a flexible 'think out loud' behavioral testing.
  
  
• Identify root causes, and suggest potential solutionsVideo, audio and written feedback from your target market.
  
  
• Test with everyday people in their natural environmnet, not a usability lab.
  
  
• Select specific target audience criteria to dive deep into peoples behaviors. 
  
  
• Combine qualitative and quantitative research techniques to get to know what your customers really want.

Test beyond just the browser.
On any device, on any platform.

• Easily integrate user testing within your agile team. Show usability issues to your team to iteratively optimize experiences.
  
  
• Manage all your tests with an integrated dashboard.
  
  
• Export your research data and test results easily to share with other teams for a insightful look an the big picture.

Find and connect with your exact 
audiences for your study

• Target exact customers on-demand with Userpeek’s diverse, global panel.
  
  
• Use your own audiences of customers, employees or third-party participants.
  
  
• Choose and set audience criteria easily within minutes.